FAQ
-
Q: Are these animals legal to own in my area?
A: Laws regarding exotic pet ownership vary greatly by state, county, and even city. It is your responsibility to understand and comply with all local, state, and federal regulations before purchasing an exotic animal.
-
Q: What kind of enclosure and setup do these animals need?
A: Each species has unique requirements for their enclosure, including size, substrate, heating, lighting, humidity, and ventilation. We provide detailed care sheets for every animal we sell and are happy to discuss the specific needs of any animal you're interested in.
-
Q: What do exotic pets eat?
A: Diets vary widely. Some animals eat specialized meats, some require specific fruits and vegetables, and many need a combination. We can inform you of the exact dietary needs for each animal.
-
Q: Are exotic pets safe to own?
A: The safety of owning an exotic pet depends on the species, its individual temperament, and the owner's responsible handling and care. Many exotic pets are not suitable for handling, and some can pose risks if not properly managed. We prioritize the well-being of both our animals and our customers and will discuss any potential risks associated with a particular species.
-
Q: How do I find a veterinarian who can treat my exotic pet?
A: Finding a veterinarian experienced with exotic animals can be challenging. We recommend searching online directories, contacting local exotic pet clubs or societies, or asking for recommendations from other exotic pet owners. We can also provide a list of local veterinarians who have experience treating the types of animals we sell. It's important to establish a relationship with an exotic vet before your pet needs urgent care.
-
Q: How often do I need to clean the enclosure?
A: Enclosure cleaning frequency varies by species, enclosure size, and the number of animals. Spot cleaning to remove waste should be done daily or every few days. A full substrate change and disinfection of the enclosure is typically needed every few weeks to a few months. We will provide specific guidelines for each animal's needs in their care sheet.
-
Q: What is your return policy for exotic pets?
A: We encourage potential buyers to be absolutely sure they are ready for the commitment before purchasing. Please see our detailed return policy for more information.